Shipping methods
DOMESTIC SHIPPING COSTS
Shipments for orders equal to or greater than €69 are free for Italy, the Republic of San Marino and the Vatican City and usually take 4/5 working days. For all orders below this figure, standard shipping costs are €5
You can also choose the Express Shipping option at a cost of €10 with delivery in 1/2 working days
Alternatively, the order can be collected from our shop free of charge at the following address:
The corner
Via Emilia Parmense 186/D
29122 Piacenza (PC)
Italy
We are open every day from 9:00 to 12:30 and from 15:00 to 19:30.
Also contact us by phone to place your order at +39 0523 578241 or via whatsapp at 3270654805.
INTERNATIONAL SHIPPING COSTS - INTERNATIONAL SHIPMENTS
International shipping costs vary depending on the country: you can consult the shipping price by adding the products to your cart and selecting the destination country once at the checkout. Shipping times vary by country and situation. Customs duties for countries outside the EU are the responsibility of the customer.
For International Buyer you can check the Shipping Costs by adding the product to your Cart; Once at the Checkout, select the destination Country and you will see the Shipping Cost. Customs duties are charged to the customer.
SHIPPING TIMES
Shipping usually takes a maximum of 4/5 working days for Italy with Standard Shipping, or 1/2 working days with Express Shipping. In exceptional cases the waiting time may be longer such as during holidays, strikes or various unforeseen events of the couriers. We remind you that shipments are made after payment for the goods has been credited.
ORDER STATUS
As soon as our goods leave the warehouse you will receive an informative email with the SHIPPING CONFIRMATION in which you will find the shipping number that can be used to check the status of your package: log in to your account, go to your orders section and select the order to find information and track your package. If you have already received the email you can check the status of your shipment from the "Where's my order" page
LOST PACKAGE
If you do not receive the goods within a week of the shipping confirmation email, notify our customer service by sending an email to [email protected], calling +39 0523 578241 or via Whatsapp at 3270654805
COURIER
For both Standard Shipments and Express Shipments the courier will make 2 delivery attempts, in the event of an "absent recipient" in both cases, based on the courier used it will be necessary to collect the product from the storage center or contact customer service.
The Cash on Delivery service, valid only for Italy, has an additional cost of €5 for managing the payment.
For International Express Shipments we use the DHL EXPRESS service: here delivery times vary based on the destination but generally for EU states such as Germany it takes 1/2 working days, for non-EU states such as Japan 5 working days .
As regards Standard International Shipments, they will be delivered to you through the National Post Office in 15-20 days, the timing varies from country to country.
L'Angolo reserves the right to choose which courier to ship with based on current conditions.
Orders received by 11am will be shipped the same day: beyond this threshold they will be shipped the following day. Delivery times are to be considered based on this threshold and considering Saturdays and Sundays as non-working for couriers.
NEW : Eco-sustainable shipping with DHL GoGreen - We support the environment
In recent years, L'Angolo has always had an eye towards environmental sustainability and everything that surrounds it
With the " DHL GoGreen Express - Let's support the environment " shipment you will contribute to the program aimed at reducing the impact of its activities on the environment and contributing to the protection of the ecosystem
What do you do today if you choose DHL GoGreen?
GoGreen allows you to calculate and offset the carbon dioxide emissions generated by your shipments by investing in climate protection projects. To certify the contribution of those who use this service, DHL issues an annual certificate detailing the total CO2 produced and the credits used to finance selected projects, which benefit local communities.
Example:
Your shipment with DHL GoGreen today produces 21kh CO2e: this quantity is translated into "carbon credits" and used to finance environmental protection projects that reduce the amount of carbon dioxide in the atmosphere (e.g. wind farm in China). This is verified annually by SGS, an independent auditor recognized by the World Bank.
Read the dedicated article on our Blog: Sustainable Shipping with DHL GoGreen - We support the environment.